Questions to Ask Before Hiring a Home Care Company

When it comes to finding the right home care company for your loved one, it's essential to ask the right questions to ensure their safety, comfort, and well-being.

Here Are Some Crucial Questions To Consider Before Making Your Decision

Insurance Coverage:
Does the agency carry liability insurance, workers' compensation, and auto insurance in case of accidents or caregiver injuries in your home?
Background Checks and Safety Measures:
Does the agency conduct comprehensive background checks, including sex offender registry, national and local criminal checks, and driving records, to ensure your safety?
Do they stay in contact with national registries to ensure caregivers maintain a clean record?
Employee Status:
Are their caregivers W-2 employees, covered under insurance and worker's compensation, or are they contract laborers on a 1099 model?
Bonding and Theft Insurance:
Are their caregivers bonded and insured for theft or mishandling of personal belongings?
Caregiver Attendance and Compliance:
Does the agency utilize cutting-edge technology to track caregiver attendance and ensure compliance with the agreed plan of care?
Drug Testing:
Does the agency conduct drug tests on their caregivers for added safety?

24/7 Office Support:
Does the agency provide 24/7 office support in case a caregiver needs assistance while caring for your loved one?
Minimum Required Hours:
What is the agency's minimum required hours for caregiving services?

Service Inclusions:
Are the agency's services all-inclusive, or are charges added for additional services needed later?

Transportation Services:
Can caregivers provide transportation services for your loved one, if required?
Supervisory Visits:
Does the agency conduct supervisory visits to monitor caregiver performance?
Certifications and Training:
Is the agency approved to provide all Direct Care Worker State of Arizona training and certifications?
Do their caregivers undergo specific ailment training common to seniors to prevent hospital admissions or readmissions?
Emergency Response and Medication Management:
Can the agency provide access to personal emergency response systems and medication management solutions?
Free In-Home Assessment:
Will the agency provide a free in-home assessment to understand your loved one's specific needs?
BBB Rating and Insurance Billing:
Does the agency have an A+ rating from BBB?
Will the agency manage insurance billing for the client and family?
Assistance Programs:
Does the agency have programs to assist the client in qualifying for VA and/or Medicaid paid services?
Family Assistance Training:
Will the agency provide family assistance training to help family members care for their loved one when the caregiver is not scheduled?
Industry Membership:
Is the agency a member of Arizona Non-Medical Homecare Association (AZNHA), upholding the highest standards in the in-home care industry?

Remember, finding the right home care company is essential for your loved one's well-being. By asking these questions, you can make an informed decision and ensure the best care for your family member.

The Savings

In-home care is not only more comfortable for your loved one — it can also be a more affordable option, depending on the level of care and hours needed. Many families find that home care allows them to save money while ensuring their loved ones can remain in the comfort and dignity of their own homes.

According to the most recent Genworth Cost of Care Survey (2024):

Nursing Home (Private Room): About $127,750 per year

Assisted Living Facility: About $70,800 per year

In-Home Care Services: Costs vary widely based on hours of care. For families who only need part-time or daily support, home care can be significantly less than the cost of full-time facility care.

At Afair Healthcare, we understand that every family’s needs are unique. That’s why we offer individualized service plans — whether you need just a few hours of support each week or daily companionship and personal care.

We proudly accept long-term care insurance, and private payment plans to make care as accessible and affordable as possible. We will be accepting Medicaid (AHCCCS) soon...

Help is just a phone call away. Call us today at (220) 299-1400 or fill out our online contact form to learn more about affordable, compassionate care for your loved one.

The Benefits of In-Home Care

Apart from the important questions to ask before hiring a home care company, it's essential to understand the benefits of choosing in-home care over other options. In-home care provides numerous advantages for both seniors and their families, including:

Cost-Effectiveness:
According to a recent survey conducted for MetLife (shown above), in-home care is more affordable than nursing homes or assisted living facilities. With average yearly rates at a fraction of the cost, seniors can receive personalized care without breaking the bank.

Safety and Peace of Mind:
Hiring Afair Healthcare ensures thorough background checks and proper training for caregivers. This significantly reduces potential risks, providing peace of mind for you and your family.

Simplified Hiring and Monitoring:
Afair Healthcare simplifies the process of finding, hiring, and monitoring caregivers, taking the stress off you and your family. We handle all necessary screenings, scheduling, and training, ensuring quality care at all times

Individualized Service Plans:
Afair Healthcare offers personalized service plans to meet your loved one's specific needs, ensuring they receive the support and attention they require.

Qualified and Insured Caregivers:
As a reputable agency, Afair Healthcare requires caregivers to undergo extensive training, background checks, and drug screenings. They are bonded, insured, and covered by liability and worker's compensation insurance.

Advanced Technology for Enhanced Care:
Afair Healthcare uses state-of-the-art software systems to manage caregiver scheduling, monitor their attendance, and ensure timely task completion.

In conclusion, when considering home care for your loved one, asking the right questions and understanding the benefits can help you make the best choice for their well-being and comfort.

With Afair Healthcare, you can be assured of compassionate, professional, and reliable care for your family member, providing them with the support they need to thrive in the comfort of their own home.

Get Compassionate Support Today

At Afair Healthcare, we proudly serve adults 18+ throughout Phoenix, Tempe, Mesa, Scottsdale and Surrounding Areas, including seniors, individuals with Alzheimer’s or dementia, adults with disabilities, and those recovering from injury or illness.

Our personalized care plans are designed to help each client live safely, comfortably, and with dignity in the place they call home.

Fill out our form and the Afair Healthcare team will connect with you right away.

Whether you need help for yourself or a loved one, our caring staff is ready to listen, answer your questions, and create a personalized care plan.

At Afair Healthcare, we believe every family deserves immediate support, dignity, and peace of mind.

Whether you need a few hours of support or daily assistance, our caring team is here to provide immediate help and peace of mind.

Complete the form now, and let Afair Healthcare be the helping hand your family deserves.

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